How should I apply ProactivMD?
We created the following product video to demonstrate how to apply and use ProactivMD, for additional product details and purchase options click here.
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How do I earn points?
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It’s simple – You earn 10 points for every $1 you spend on product purchases at proactiv.com (excluding taxes, shipping & handling, and any rewards or discounts). You’ll also earn 300 points upon enrolling in the program. And you’ll have opportunities to earn additional points by referring friends to proactiv….
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Is it possible to purchase the individual steps in my Proactiv system?
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Yes. Everyone is invited to shop our full catalog of products online and at our retail partners.
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How do I manage my Proactiv account?
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As a Proactiv member, you can track your shipments, change your shipping frequency or customize the products you want to receive in your next kit by logging in to your online account here. You can also call us 24/7 at (800)-309-4796, or visit our dedicated customer support page for more…
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What are Proactiv systems?
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An innovator in skincare technology, Proactiv offers three systems that use Combination Therapy to give you a comprehensive approach to skincare. Each of our multi-step systems help disrupt the acne cycle and deliver beautifully clear skin. Our original acne treatment system, Proactiv® Solution delivers finely milled benzoyl peroxide deep into…
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Who should use Proactiv?
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Proactiv is for any teen or adult who struggles with acne-prone skin, mild to moderate acne, adult acne and/or hormonal breakouts. Proactiv can be used by men and women. Proactiv takes advantage of the latest skincare science to help clear acne, work to prevent future breakouts and give you great…
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Who experiences retinization?
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Retinization is the adjustment period during which your skin becomes accustomed to Adapalene Gel. Some users never experience retinization and in clinical studies, average side effects were less than mild.
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What is the Proactiv money back guarantee?
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Try our products for 60 days and if you’re not fully satisfied with the results just return the bottles, even if they’re completely empty, and you’ll receive a full refund of your purchase price (less shipping & handling).
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Is there a fee to join?
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The program is free to join.
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How can I join Proactiv Perks?
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If you’re already a proactiv customer, you simply have to go to your member dashboard and opt-in to the program and accept the terms & conditions. If you are not already a customer, you can join Proactiv Perks at checkout by opting-in and accepting the terms & conditions.